When things heat up, ask yourself, ‘What’s my intent?’

Before you lose it, stop and ask yourself, “What’s my Intent?”  It’s our purpose—
what we want to have happen.  One of the reason things heat up is we lose sight of our intent.  If we’re going to stay cool, we must constantly ask ourselves, “What’s my intent—what do I want to have happen here?”  It’s very easy to get pulled away from our intent.  In the book, Crucial Conversations, they discuss a number of deviations from our intent—we can see these in ourselves, sometimes, or they can cause us to react to the other person.  Two of the most common ones?   Getting defensive and wanting to win.  Both create conflict.  We need a win-win to stay cool!  Read more in my article http://j.mp/1CHNh95